about us

We’ve all had that bad experience with a plumbing contractor

we are a group of professional plumbers

That Plumber is a local, family owned plumbing and drain cleaning company.  Our technicians are not based on commission.  Our plumbers are plumbers, ready to help resolve your issues, not sell you on services you don’t need.  We will return your calls. We will show up on time. We will complete projects. We will honor our estimates. We will follow up to ensure you are satisfied.

At That Plumber, we truly want to be “the plumber you can count on”.

What we won’t do is show up at your door with a “flat service call fee”, do 15 minutes of work and leave. Because there are expenses we have to pay (vehicles, insurance, salaries etc.) we, like most other contracting or plumbing businesses do have to have a minimum once we start working, but we won’t charge you to walk through the door.

Our minimum is $95 for plumbing and $65 for handyman. That minimum fee covers the first hour, not just the walk through the door! What also makes us different, is we will provide you a full hour of service. If we are able to resolve your reason for the service call quickly we will ask you how we can use the rest of your hour to complete other tasks. We understand that it’s expensive to call on a plumber, so we want you to get true value for your dollars.

company mission

We’ve all had that bad experience with a contractor

We have lived and worked in the North Canton/Hartville, Ohio community all our lives. Our mission is to build a quality business built on good relationships and good customer service.

why choose us

We understand that it’s expensive to call on a contractor, so we want you to get true value for your dollars
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We hope we’ve provided enough information to help you make an informed decision. Request a quote or simply ask for more details about your particular situation. We’re happy to help.

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